Mainboard / Controller
Approved controller checks, replacement boundaries and safety notices.
Official BEGODE support navigation
Support Center
Find approved repair guidance or start an after-sales eligibility pre-check. Compatibility, safety level and video approval are shown only after BEGODE engineering or after-sales review.
Order support scope: this center accepts after-sales requests for orders shipped by www.begode.com. If you purchased elsewhere, contact the original sales channel.
Repair guidance
Start with your model or issue
Model voltage, hardware version, production batch and compatibility are never inferred. Use only details printed on your wheel or confirmed by BEGODE Support.
Model
Motor / Tire
Motor-code location, tire service and post-repair checks.
Battery
Only procedures explicitly approved for customer self-service.
Suspension
Approved suspension inspection, adjustment and service guidance.
Charging
Charger, charging-port and approved pre-check guidance.
Lights / Shell / Pedals
Exterior component checks and approved replacement guidance.
Firmware / App / Calibration
Only reviewed firmware and calibration procedures are published.
Error Codes / Troubleshooting
Official error-code references and safe troubleshooting boundaries.
Publication gate
Detailed procedures, official videos and compatible parts appear only after the required engineering / after-sales sign-off. Third-party content is not used unless its source and authorization have been reviewed.
Related Parts / Compatible Options / May Be Required
Parts are provided for browsing and confirmation only. A product link does not diagnose the fault or guarantee that buying the part will solve it.
After-sales request
Eligibility pre-check
This first step checks the stated purchase channel and required field format. It does not verify order ownership or promise acceptance; staff makes the final decision.
First fault report
Complete the fields below. Motor code is normally printed around the edge of the motor hub. Photo/video files can be shared by link or supplied when staff replies.
