Legal notice

BEGODE Legal Notice

This Legal Notice applies to the website www.begode.com, including its online store, product pages, support content, policies, articles, images, videos, and related website services.

1. Website Operator

This website is operated by:

DONGGUAN BEGODE INTELLIGENT TECHNOLOGY CO., LTD
No. 3, Xinlian Gaoke
Humen Town, Dongguan
Guangdong 523900
China

In this Legal Notice, “BEGODE,” “we,” “us,” and “our” refer to DONGGUAN BEGODE INTELLIGENT TECHNOLOGY CO., LTD in its capacity as the operator of www.begode.com.

2. Contact Information

For product enquiries, website orders, policy questions, intellectual-property concerns, or after-sales support, contact BEGODE through:

For an existing order or support case, customers should reply through the original email or customer-service conversation whenever possible and include the website order number or previous case reference.

3. Official Website and Sales Channels

www.begode.com is the official BEGODE sales website operated by DONGGUAN BEGODE INTELLIGENT TECHNOLOGY CO., LTD to which this Legal Notice applies.

Dealers, distributors, marketplaces, resellers, repair providers, second-hand sellers, and other websites are separate sales or service channels unless BEGODE expressly confirms otherwise in writing.

A third party’s use of the BEGODE name, GotWay name, product image, logo, product description, or other brand material does not by itself prove that the third party is owned, operated, or authorized by BEGODE.

Unless BEGODE has expressly accepted responsibility in writing:

  • A third-party seller is responsible for its own prices, representations, payment terms, delivery promises, return rules, and customer service;
  • Products purchased from another sales channel must be handled by the original seller for order-related support;
  • BEGODE does not automatically accept a third party’s promise, guarantee, modification, or service commitment; and
  • Website-order policies do not automatically apply to purchases made through another channel.

4. Intellectual Property

Unless otherwise stated, the content displayed on this website is owned by BEGODE or used with appropriate authorization.

Protected content may include:

  • The BEGODE and GotWay names;
  • Logos, symbols, marks, and brand elements;
  • Product names and product designs;
  • Product photographs, videos, graphics, and illustrations;
  • Website design, text, descriptions, and page content;
  • User manuals, technical documents, diagrams, and specifications;
  • Software, firmware information, app-related materials, and downloads;
  • Advertising and promotional materials; and
  • Engineering, service, and training materials.

Without prior written authorization from BEGODE, no person may copy, reproduce, modify, republish, distribute, sell, commercially exploit, impersonate, misrepresent, remove ownership information from, or create misleading derivative materials from protected BEGODE content.

BEGODE content must not be used to create the false impression that a website, store, account, product, service, repair provider, advertisement, or communication is operated, sponsored, approved, or guaranteed by BEGODE.

Third-party trademarks, names, images, videos, software, and other materials remain the property of their respective owners.

To report suspected infringement, counterfeiting, impersonation, or unauthorized commercial use of BEGODE materials, contact bgd006@begode.com and provide the relevant links, screenshots, product information, and other available evidence.

5. Product Information and Technical Specifications

BEGODE makes reasonable efforts to present accurate product information. However, a product’s specifications, appearance, components, compatibility, software, firmware, packaging, accessories, and availability may vary according to:

  • Model and selected variant;
  • Voltage;
  • Hardware version;
  • Firmware version;
  • Production batch;
  • Destination market;
  • Supply conditions; and
  • Engineering or safety updates.

Customers must not determine compatibility solely from a product title, general photograph, model family, or visual appearance. Compatibility may require confirmation of the exact model, voltage, connector, hardware version, firmware, production batch, serial number, motor code, or other technical information.

Where a product page, order confirmation, user manual, official technical document, and written BEGODE confirmation contain different levels of detail, the information specifically confirmed for the customer’s ordered model and variant will take priority.

BEGODE may update product descriptions, specifications, images, manuals, packaging, or technical information to reflect product development, corrections, safety requirements, or new production versions. A later website update does not retroactively change the model or variant already confirmed in an earlier order.

6. Product Images and Display Differences

Product photographs and videos are intended to help customers understand the product. Actual appearance may vary because of lighting, photography, screen settings, production changes, material variation, packaging, selected variant, or destination-market configuration.

Minor differences in color, surface finish, label position, packaging, or appearance that do not affect the confirmed product identity or normal function are not automatically considered product defects.

Images showing riding scenes, optional accessories, protective equipment, prototype components, displays, or demonstration environments do not mean that every visible item is included with the product. Customers should review the product page and order details to determine what is included.

7. Performance Information

Speed, range, acceleration, climbing ability, charging time, battery performance, suspension behavior, temperature, and other performance information may be based on manufacturer testing, controlled conditions, a particular configuration, or estimated results.

Actual performance may vary depending on factors including:

  • Rider weight and riding style;
  • Speed and acceleration;
  • Road, terrain, slope, and surface conditions;
  • Wind and weather;
  • Ambient and battery temperature;
  • Battery age, charge level, and condition;
  • Tire type, tire pressure, and wear;
  • Firmware, settings, and riding mode;
  • Accessories and additional load;
  • Maintenance condition; and
  • Product model, voltage, version, and production batch.

Maximum-performance information is not a recommendation to operate a product at its maximum limit and is not a guarantee that every customer will achieve the same result.

8. Product Safety

Electric unicycles, electric motorcycles, e-bikes, chargers, lithium batteries, and high-voltage electrical systems involve inherent risks. Improper riding, charging, storage, transportation, repair, modification, or maintenance may cause serious injury, death, fire, property damage, or product failure.

Customers and users must:

  • Read and follow the applicable user manual and safety warnings;
  • Use appropriate protective equipment;
  • Inspect the product before riding;
  • Operate the product within their ability and the product’s intended use;
  • Follow applicable road, registration, licensing, insurance, and riding rules;
  • Use a compatible charger and correct charging method;
  • Stop using or charging a product when a potentially serious fault is suspected; and
  • Contact BEGODE or a qualified service provider when professional inspection is required.

There is no universal purchase-age restriction imposed by this website. However, a minor must purchase, charge, maintain, and use a product with the involvement and supervision of a responsible adult or legal guardian.

Some products may include water-resistant design features, but this does not make them waterproof or suitable for use in water. Water ingress, immersion, flooding, inappropriate washing, wet storage, or use in unsuitable wet conditions may cause serious electrical or battery risks.

Customers must not open or internally repair a high-voltage battery, perform critical electrical work, or attempt critical firmware recovery without written authorization and appropriate technical ability.

9. Website Content Is Not a Substitute for Professional Inspection

Articles, videos, manuals, troubleshooting information, support messages, compatibility information, and repair guidance provided through this website are general or case-specific informational materials.

They do not replace an appropriate physical inspection, professional diagnosis, qualified repair service, or the customer’s responsibility to determine whether continued operation is safe.

If a product may present a safety risk, the customer must stop riding and charging it and contact BEGODE before attempting repair, disassembly, firmware recovery, or transportation.

A guide published for one model, voltage, hardware version, production batch, or component must not be assumed to apply to another version without confirmation.

10. Third-Party Platforms, Services, and Links

This website may use, integrate with, or link to independent third parties, including Shopify, payment providers, PayPal, Meta, Facebook, Instagram, Google, YouTube, shipping companies, shipping-protection providers, local service centers, and other technical or business service providers.

Third-party platforms and services operate under their own terms, privacy notices, coverage rules, service conditions, availability, and technical systems.

A link to or listing of a third party does not mean that BEGODE controls every statement, action, service, fee, availability decision, security practice, or technical result of that third party.

BEGODE is not responsible for the independent content, privacy practices, availability, or security of a third-party website. Customers should review the applicable third-party terms before using the service or submitting information.

This section does not remove any responsibility that BEGODE has expressly accepted in writing for a www.begode.com order.

11. Website Availability and Electronic Information

BEGODE may maintain, update, correct, restrict, suspend, or change website content and functionality for operational, technical, security, product, or policy reasons.

BEGODE does not guarantee that the website, customer account, chat service, download, third-party integration, or other electronic feature will always be uninterrupted, error-free, or available in every country, device, browser, or network environment.

Customers should keep their own copies of important order confirmations, invoices, tracking information, support correspondence, warranty decisions, and written approvals.

12. Related Store Policies

This Legal Notice must be read together with the relevant BEGODE store policies, including:

A specific product-page term, pre-order term, deposit term, written compatibility confirmation, or written order agreement may supplement these general policies.

This Legal Notice does not independently create an additional return, refund, warranty, compensation, or free-service right.

13. Governing Law and Disputes

This website and this Legal Notice are governed by the laws of the People’s Republic of China.

If a dispute relating to this website or this Legal Notice cannot be resolved through reasonable communication, it will be submitted to a competent People’s Court in Dongguan, Guangdong, People’s Republic of China.

14. Language

This Legal Notice may be translated for customer convenience.

If there is any inconsistency, ambiguity, or difference between the English version published on www.begode.com and a translated version, the English version will control.

15. Updates to This Legal Notice

BEGODE may update this Legal Notice when company information, website functions, products, service arrangements, policies, or operational requirements change.

The latest version will be published on www.begode.com with an updated revision date.