Contact information

Contact BEGODE

Please choose the appropriate contact channel below so that your request can be handled efficiently.

Order and After-Sales Support

For order status, shipping, cancellations, returns, refunds, warranty claims, technical issues, repairs, or parts compatibility, please contact BEGODE through our online customer service or support email.

When contacting us, please provide your order number, product model, serial number or motor code, a clear description of the issue, and relevant photos or videos where applicable.

For an existing case, please reply through the original email conversation or customer-service chat whenever possible. This allows our team to review the previous communication and processing history.

Orders not placed through www.begode.com should normally be handled by the original dealer, distributor, marketplace, or other sales channel.

Business Cooperation

WhatsApp is reserved for business inquiries, including distributor and dealer cooperation, wholesale purchasing, commercial projects, media cooperation, and other business opportunities.

WhatsApp does not handle order tracking, cancellations, returns, refunds, warranty claims, repair requests, or other after-sales cases. For these matters, please use the online customer service or email listed above.

Contact BEGODE on WhatsApp for Business Cooperation

Official Social Media

Follow BEGODE for product news, announcements, videos, and brand updates:

Social-media comments and direct messages are not the recommended channels for order or after-sales support. Please use our online customer service or support email for these matters.

Company Information

DONGGUAN BEGODE INTELLIGENT TECHNOLOGY CO., LTD

Factory address: No. 3, Xinlian Gaoke, Humen Town, Dongguan, Guangdong 523900, China